Training Five:
Connecting with Your Galaxy

Coaching is an opportunity to connect with students in a one-on-one setting.
Training Five shares tools to support you in successfully connecting with students in Coaching appointments.

Tools for Training:

You will be asked to use this tool throughout Training Five - please access it here:

Training Five Coaching worksheet

  1. 1

  2. 2

    Watch Coaching Sample 1

    The "Dont's" of Coaching

  3. 3

    Watch Coaching Sample 2

    The "Dos" of Coaching

Coaching Tips from the Pros

Ways to engage a resistant student:
Finding out what interests them and talking about it can be a good start. I also like to ask the student “What has changed for you since coming to RIT?” “What parts of college have you found yourself needing to adjust to the most?”

Nathalie E.

2019 Facilitator (Peer)

Empowering way to give a suggestion (aiding in creating an action plan):
I often use open ended questions and try to examine what is the true root of their need. The ‘5 why’s’ is a technique that I prefer; to get to the root of what they are trying to solve.

Deb S.
2019 Facilitator (Staff/Faculty)

Favorite coaching question to ask and why: I like to ask the question "what do you want to talk about?" Though I have a list of things that I could ask my students I feel like the coaching meeting is a space where they can take the lead in the conversation if they choose to. It also lets them know I'm here to listen to them and not just give advice on a list of topics I premeditated beforehand.

Taylor H. 
2019 Facilitator (Peer)

Empowering ways to give a suggestion (aiding in creating an action plan):
Asking the student “Do you think this could work for you?”

Nathalie E. 
2019 Facilitator (Peer)

Favorite technique to show active listening:
I maintain eye contact, and wait until the student is done talking to ask a follow up question. I also try to remember that you listen to understand, not to reply/react.

Shaelyn S.

Fall 2019 Facilitator (Peer)

Favorite coaching question to ask:
I like to start with having the students take a few minutes to “tell me their story.” I like to ask this better than “tell me about yourself,” because I think it can lead to richer details.

Sarah P.

Fall 2019 Facilitator (Staff/Faculty)

Ways to engage a resistant student:
Finding out what interests them and talking about it can be a good start. I also like to ask the student “What has changed for you since coming to RIT?” “What parts of college have you found yourself needing to adjust to the most?”

Nathalie E.

Fall 2019 Facilitator (Peer)

Favorite coaching question to ask:
My favorite question is to ask what their major is and why they selected this, because it allows the student to answer easily, honestly, and proudly.

Megan G

Fall 2019 Facilitator (Peer)

YOP Team

Daniele Brown
Officer
Wendy Gilmore-Fitzgerald
Officer
Robyn Reafler
Officer
Stacy Nation-Knapper
Officer